Shipping Options
We offer flexible shipping options to ensure your order reaches you promptly and conveniently. Choose from a range of reliable shipping methods (Standard Shipping, Expedited Shipping, Economy Shipping) tailored to your preferences.
Delivery Time
Our dedicated team works diligently to process and dispatch your order as quickly as possible. Depending on your location and the product availability, our estimated delivery times typically range from:
Expedited Shipping: 3-7 business days
Standard Shipping: 5-20 business days
Economy Shipping: 10-25 business days
Shipping Cost
At Sehimra, we strive to keep shipping costs affordable. Our transparent pricing structure ensures that you only pay a reasonable fee based on the weight and dimensions of your package. You can choose the corresponding shipping method and shipping cost during checkout.
NOTE: We provide FREE shipping for almost 45 countries(Standard Shipping).
Package Tracking
To provide you with peace of mind, we offer package tracking for all orders(excluding Economy Shipping). You can easily monitor the progress of your shipment through our website or by using the provided tracking number.
Return Policy
In the rare event that you're not completely satisfied with your purchase, our hassle-free return policy has got you covered. Simply reach out to our customer support within 30 days of receiving your order, and we'll assist you with the return process. For more policies please visit Refund & Return page.
Customs & Damaged Packages Policy
Our company is not responsible or liable if the package is shipped back to us, damaged or confiscated due to problems with customs clearance. Therefore, please check with your country's customs policies before placing an order.
Our company is not responsible or liable for damaged packages or those shipped back to us in the event that the designated courier service failed to deliver your package(s) to the given destination address after several attempts (due to your absence).
If the customer receives a parcel with damaged items, s/he shall do the following:
1. Open a claim against the delivery company for the damaged items/parcel for the declared value. Make sure to keep a copy of opened case and/or any other relevant details/documents for confirmation and further referrals.
2. Report the issue to the delivery company and make photos of damaged items/parcels.
3. Request the delivery company to send the damaged goods back and make the redelivery for free or fix the case (save the case number) to have the opportunity to ask about the refund.
Please, take into consideration that the seller's responsibility ceases when the product has been shipped off to the address specified by the customer.
Our warranty does not cover risks of product(s) damage or loss within the responsibility of the delivery company. Therefore, please check the parcel right upon receipt and compare the content with the packing list in the presence of the courier. Our company is not responsible or liable for any faults discovered after you have accepted the parcel. If your package is lost by the delivery company, you should claim against them directly. However, take into consideration that they will compensate for the lost products only within the amount at risk indicated in the invoice according to your request.
Sehimra is committed to delivering a seamless and satisfactory shopping experience from start to finish. Shop with confidence, knowing that your items will be delivered promptly, and if needed, our friendly support team will be there to assist you with any concerns or returns.
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